customers
Unless customers buy its products or services, a business cannot exist. Creating and maintaining good relations with this stakeholder group is very important. Customers have an interest in the company doing well – it means that they can be sure that it will keep producing their favourite products.
Read or listen to what a customer might say about Cadbury.
Click play to listen below:
If you have any problems, speak to your teacher. You may need to download and install Flash 8.
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